Tracking Skills for Transformation Programmes

When organisations embark on large transformation programmes, the skills profile of its workforce should be a key consideration. There are two primary reasons for this: the need for qualified staff to carry out the change, and the impact that any change will have on skills requirements in the new operating model. This article looks at the importance of these points during Digital Transformation programmes.

Implementing new applications, systems and processes across an organisation requires a variety of skills and experience across different disciplines. During the preparation and planning stages of a programme, project teams should map these skills to the roles assigned to tasks in the project plan. By allocating placeholder resources to tasks where someone has not yet been identified to carry out the work, project teams can start to proactively identify resource and skill deficits. This can trigger follow up activities including tracking the findings as risks and formulating mitigation plans which could include hiring external talent. Digital Transformation topics such as AI, ML, Cybersecurity, SAP S4/HANA, etc. are highly specialised subjects, and many companies will need to look to consultancies, partners and system integrators to help plan and execute the work as well as supplement skills gaps identified during planning. Business process mapping is another key element and if a company lacks available business analysts to work on the programme it’s unlikely to succeed.

Once an implementation is complete, changes in technology and processes will have a direct impact on roles within an organisation. Some tasks will now be automated meaning aspects of a role could become redundant. In its place will be new tasks required to manage the technology estate. Project teams in collaboration with HR should review the standard roles in an organisation prior to the implementation and recalibrate them to the target operating model. This will allow managers to identify upskilling requirements, critical staff to retain, and potentially brand-new roles that need to be filled.

Considering taking the next steps in your Digital Transformation? Integrated Cloud presents a SaaS application, CloudCube, that is designed to reduce risk, improve transparency and simplify governance by bringing automation and a consistent delivery to Transformation PMO delivery; this includes Resource Management and role and skill mapping functionality. Contact us for more information or to organise a demo.

About the author

Michael has been part of Integrated Cloud's journey since 2013 and has worked as a key resource on several large transformation programs for clients all across the world. Michael is Head of Product Configuration, meaning he uses industry knowledge and expertise to head up the team that implement changes to CloudCube using the CloudCubeDNA low code application builder toolset.